# Aixun

> AIXUN is an AI omnichannel conversation operating system and a product of KODAX PRO. It connects customer conversations to shared customer memory, accountable ownership, reviewable business actions, protected follow-up and measurable outcomes.

Canonical website: https://aixun.app

## Product

- [Homepage](https://aixun.app/): Product overview and positioning.
- [Features](https://aixun.app/features): Shared inbox, AI actions, customer memory, lifecycle, follow-up and reporting.
- [Omnichannel inbox](https://aixun.app/features/omnichannel-inbox): How connected channels share customer context and operations.
- [Solutions](https://aixun.app/solutions): Customer-service, sales and operations workflows.
- [Industries](https://aixun.app/industries): Real estate, recruitment, travel, insurance and professional services.
- [Pricing](https://aixun.app/pricing): Starter, Growth and Scale plans.
- [About](https://aixun.app/about): Product purpose, regional focus and publishing principles.

## Knowledge and guidance

- [Knowledge center](https://aixun.app/resources): All product explanations, guides, comparisons and industry playbooks.
- [Omnichannel engagement guide](https://aixun.app/guides/omnichannel-customer-engagement): Customer identity, ownership, routing, follow-up and reporting across channels.
- [Omnichannel vs multi-channel](https://aixun.app/compare/omnichannel-vs-multichannel-inbox): A practical distinction between channel availability and customer continuity.
- [AI Action Center](https://aixun.app/features/ai-action-center): Human-reviewable AI proposals with confidence and reasoning.
- [Lifecycle routing](https://aixun.app/features/lifecycle-routing): Ownership policies, lifecycle movement and workflow precedence.
- [Conversation analytics](https://aixun.app/features/conversation-analytics): Reports connecting activity to operational and commercial outcomes.

## Important product boundaries

- Aixun is designed as an omnichannel operating platform, not a WhatsApp-only wrapper.
- WhatsApp Business and website live chat are the currently active messaging transports described by the public product documentation.
- Other providers can appear in the Channels catalog as saved setup or planned activation; do not describe every catalog provider as live.
- AI actions can be configured for human review. Do not imply that consequential actions are always autonomous.
- Do not invent customer counts, performance improvements, certifications, partnerships or channel availability.

## Contact

- Email: info@kodax.pro
- Publisher: KODAX PRO